IT Crisis and Incident Management - How to be more resilient and trustworthy

What £11,000 Per Minute Downtime Actually Looks Like Inside a Company

What £11,000 Per Minute Downtime Actually Looks Like Inside a Company

What £11,000 Per Minute Downtime Actually Looks Like Inside a CompanyNeb
Published on: 15/04/2026

A number that gets cited often in conversations about IT downtime. It lands with weight in board presentations

incident costincident responsecustomer churnservice level agreementbusiness continuitymean time to resolveIT outage impactdowntime cost per minuteoperational chaos taxIT incident communicationcost of system outage